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<p>How to express sympathy with flowers and gifts.</p> <p>When it comes to offering condolences many people aren't sure what to do. Here's how to help you ensure that your gesture is appropriate and appreciated.</p> <p>You will need: Funeral service details, a personal touch and an appropriate message.</p> <p>Step one: Consider your relationship to the diseased or the deceased's family.</p> <p>It's customary for friends and coworkers to send standing sprays or standing baskets for display at the service; or flowers, plants, or gourmet food baskets to the grieving family's home. If the family request charitable donations in lieu of flowers by all means make a donation but you can send gift and flowers too.</p> <p>Step two: If the mourner is a colleague, consider pitching in with other coworkers on one large arrangement for the service, or send a food basket to family's home. If possible, include everyone's name on the card.</p> <p>Step three: Check the funeral home for guidance before placing your order. Also make sure what you have in mind fits with the mourner's religious and cultural traditions. Check out www.1800flowers.com/sympathy for more information.</p> <p>Most funeral homes don't accept food baskets</p> <p>Step four: Personalize your arrangement by using the deceased's favorite flower or color. Or custom-design an arrangement that reflects the person's interest with the help of a floral designer.</p> <p>Due to time constraints, be aware that floral substitutions occasionally may be made to ensure top quality.</p> <p>Step five: Include an appropriate message. It can be difficult to find the right words, but 1-800-Flowers.com has dedicated sympathy professionals who can help you find the right phrase. Or, go online to select from a list of suggested sentiments.</p> <p>Step six: After the funeral, the next few months after a loss can be the hardest. For people dealing with a loved one&rsquo;s death, receiving flowers or a card after the condolences stop coming can be wonderfully comforting.</p> <p>Hi, I'm Jim McCan of 1800flowers.com, our products bring comfort in a very difficult time and as florist its our job to help you with express yourself in just the right way .</p> <p>We hope you find this video helpful.</p>